Warranty

Resin Bound Surfaces Group Installations Ltd Resin Bound 15 Year Warranty Information

CONDITIONS

The guarantee is subject to the following conditions:
Project warranties come into effect upon receipt of all outstanding payments being received.
This includes all main contractor retentions.
The warranty date will commence from the date of completion and upon final payment.
In the event that any part of any payment is with held Resin Bound Surfaces Group Installation Ltd reserves the right to withhold any warranty offered.
Resin Bound Surfaces Group Installations Ltd reserves the right to notify any customer that the main contractor has not made payment in full for their customer’s installation and that no warranty will be issued to their customer until such time that all invoices are paid in full.
Once legal proceedings have commenced to recover any outstanding debt no warranty will be issued.
Resin Bound Surfaces Group Installations Ltd reserves the right to cancel any warranty without prior notice.
This warranty is based on the application being applied to a suitable condition substrate in accordance with our Substrates and Bases requirements.
Any default notification must be made within 7 days from installation completion in writing.
After 7 days your installation is deemed satisfactory.
Any claims made against the warranty must be made in writing and photographic evidence of any default must be supplied and is subject to confirmation in writing by Resin Bound Surfaces Group Installations Ltd.
No site visit to asses any remedial repairs covered under the warranty will be made without photographic evidence.
The warranty is issued by Resin Bound Surfaces Group Warranties Ltd.
The system is cared for and maintained in accordance with aftercare requirements. Poor maintenance and not following the after instructions invalidates any warranty. The care and maintenance guidelines can be found at www.resinbondedsurfaces.co.uk and it is the customer’s responsibility to ensure they fully read and adhere to these guidelines.
By accepting our terms and conditions of sale you accept the warranty is only covered by following these guidelines.
Payment for the system having been received in full by Resin Bound Surfaces Group Installations Ltd
No warranty will be discussed, verified or undertaken by any third party e.g. homeowner who has instructed a contractor who has in turn sub contracted to Resin Bound Surfaces Group Installations Ltd if there are outstanding payments from the main contractor.
Proper use of the complete Boundtex Resin Bound Surfacing System including resin and aggregate as supplied by Resin Bound Surfaces Group Ltd.
The installation is installed to specification by a Resin Bound Surfaces Group Installatiosn Ltd Approved Contractor.
Exclusions and Limitations
Damage caused by forceful impact, improper use, inappropriate traffic (i.e. Skip lorries or HGV's), mechanical damage.
Damage caused by point impact or loading such as motorbike stands, stiletto shoes, chair legs etc.
Reflective cracking from the base (e.g. concrete, expansion joint movement tarmac/ashpahlt).
Frost damage
UV degradation
Damage caused by movement created by growth of tree roots, wheel tracking, failure of substrate, slippage, heave, deformation or sinkage
Misplacement of drainage i.e man hole levels
Repairs caused by a third party i.e water company needing access to valves ect.
Failure to install on to a suitable substrate such as structural concrete or wearing course tarmac/asphalt to Resin Bound Surfaces Group Installations Ltd specifications or other approved suitable substrate.
Failure to install onto a free water-draining surface.
Colour change as a result of dirt retention or spillage/staining. 
Use for any purpose or by any traffic other than that described for the product.
Damage not immediately reported to the installation contractor.
No imprints made from animal indentations or from any other source are covered under the warranty. The customer is fully responsible for safeguarding their surface once Resin Bound Surfaces Group Installations Ltd have left site. Any requests for repairs will be chargeable.
Our liability (except in the case of death or personal injury caused by us) under or in connection with this agreement, whether in contract, tort, negligence, breach of statutory duty or otherwise, shall not exceed the sum of materials supplied by Resin Bound Surfaces Group Installations Ltd for this contract.
We shall not be liable in contract, tort, negligence, breach of statutory duty or otherwise for any loss, damage, costs or expenses of any nature whatsoever incurred or suffered by you or any other party of an indirect or consequential nature including without limitation any economic loss or other loss of turnover, profits, business or goodwill.
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