Technical + Terms & Conditions - Click on the subject heading to view the required information.

Resin Bonded Surfaces Ltd – Terms & Conditions

Below are the terms and conditions under which Resin Bonded Surfaces Ltd undertakes projects. Any request in variation to these terms and conditions must be made in writing not less than 7 working days prior to the commencement of any installation.

Continuous Professional Improvement

• We are firmly committed to continuous improvement and efficiency within the business for the benefit of our customers, staff, and stakeholders.

We pursue improvement in every aspect of our business and we encourage all our staff to embrace this culture. It is through this ethos that we can all work in a better way to reduce cost and maximise value to our customers.

We consider the following areas to be important to ensure continuous improvement in a contracting environment:

> Improving customer service

> Properly understanding customer requirements and priorities

> Working towards zero defects

> Entering into meaningful partnering arrangements with the supply team

> Improving safety and environmental awareness and performance

> Constantly seeking best value.

We welcome and value others opinions in seeking improvement so please do not hesitate in contacting us should you have any suggestions.

Substrate & Bases

• Bituminous - Depending on surface usage these specifications alter. If you are installing a new asphalt surface in preparation to receive a bonded finish we recommend using top coat HRA ( Hot Rolled Asphalt ) Base coarse asphalt will require pour filling / surface regulating or both. Asphalt should be non porous. Please contact us for more information.

Concrete

Newly installed concrete should be finished to a wooden float or brushes finish and allowed a minimum of 28 days to cure or have a moisture level below 75% RH. Light scabbling or diamond grinding of the surface is recommended if float finished to ensure a good key prior to application. Brushed finishes usually require no scabbling.

Existing concrete surfaces should be scabbled or diamond ground to provide a key unless already suitable. Prepared surfaces should then be primed with primer if required. If the concrete surface is contaminated with oil, water or other liquid contamination it should be heat blasted. Primer should then be applied to the warm surface. Any unevenness or cracks should be repaired prior to application of the resin.

Timber

Timber surfaces must be clean, dry and sanded prior to application of the primer if required. The primer should be allowed to soak in to the timber and cure before the chosen resin and aggregate are applied.

Very dense timber may prevent the resin adhering, if in doubt a small test area should be carried out to confirm suitability.

Steel

Steel surfaces should be shot blasted to SA2.5 and the primed with primer.

Application to Stone Mastic Asphalt (SMA)

The surface draining properties of SMA will lead to excessive absorption of resin and may result in

insufficient material remaining on the surface to adequately anchor the applied aggregate. It is therefore

advised to fill the surface voids with sharp grit in order to minimise resin demand.

Application to Steel and Aluminum

1. Pre-treatment of steel and aluminum substrates is confined to those techniques that provide mechanical abrasion. The most commonly employed method is to shot-blast the surface to the recognized, whereby most of the steel has been made bright and the surface is pitted. Alternatively, on flat areas, a good bond can be achieved from coarse grinding with an angle grinder. Wire brushing is not considered adequate since this will not abrade the surface sufficiently well enough to obtain the required key.

2. No priming is necessary, and in all other respects, the resin is applied as aforementioned. The work should be programmed to ensure that newly prepared steel is over-laid as soon as is possible, since any traces of moisture will cause flash rusting which may ultimately impair adhesion. Similarly, any aluminum substrates should be over-coated immediately to reduce the effects of atmospheric oxidation.

Application to Wood

1. Resin demonstrates excellent adhesion to wood and on new timber. No preparation is required other than a light sanding.

2. However, untreated exposed wood that has turned grey has been denatured by the action of UV light, resulting in weakness at the surface. These areas should be sanded back to reveal fresh wood prior to over coating with resin. Alternatively if the area concerned is too large the surface should be stabilized by first applying a primer.

3. If both priming and application of resin cannot be completed on the same day, it will be necessary to abrade the primer prior to application of resin.

4. Tools and equipment should be cleaned immediately after use, tested & prepared for next use.

Aftercare

The finished surface should be swept clear of lose aggregate once a month for the first 12 months this is not included in the estimate price. Oil or contaminant spills should be cleaned off immediately by a suitably qualified contractor.

Resin Bound Surfaces should have loose stones

Warranty Information

Project warranties come into effect upon receipt of all outstanding payments being received. This includes all retentions. The warranty date will be taken from the date of installation. In the event that any part of any payment is withheld Resin Bonded Surfaces reserves the right to void any warranty offered.

• Resin Bonded Surfaces scatter system is fully guaranteed for five years from the date the installation is completed against :
• Resin Break Away.
• Cracking.
• Colour Change.
• De-bonding Stone Loss.
• This guarantee is based on the application being applied to a suitable condition substrate in accordance with our Substrates & Bases requirements.
• That the system is cared for and maintained in accordance with aftercare requirements.
• Does not cover damage caused by Substrate movement or degradation.
• Does not cover damage caused by Chemical spill or attack.
• Does not cover damage or cracking caused by reflective concrete cracking.
• Does not cover damage caused by forceful impact ( ie. Skip lorries or HGV's )
• Does not cover damage caused by point impact or loading such as motorbike stands, stiletto shoes etc.
• Does not cover damage caused by sinkage, deformation or wheel tracking.

Aggregates.

The aggregates used by resin bonded surfaces are quarried products and as such there may be small colour variations within an installation. In appointing Resin Bonded Surfaces Ltd the client acknowledges and accepts this. Any colour variation of the aggregate is not permitted to be used as measurement of a satisfactory installation.

Payment Terms Commercial Projects

1. The Construction Act requires every "construction contract" to comply with specific payment provisions our conditions of payment are laid out in accordance with & comply to this act.
2. Upon instruction to commence work we will require a deposit payment of 10% to confirm your booking. This becomes non refundable after 7 days
3. A further materials payment of 60% will be required not less than 5 working days before work can commence.
4. Your invoice may not exceed £5,000 before a payment is made without express written permission.
5. Written permission, if gained will include the acceptance by the client that the work completed and awaiting payment has been carried out to a satisfactory standard and will not be contested for payment at a later date.
6. Interim payment amounts will be calculated based on the number of square meters that have been installed.
7. Large projects requiring more than one day to complete. Work carried out on any day prior to completion will be deemed to be of satisfactory quality without exception and that the client has viewed and accepted the installation to that point.
8. Resin Bonded Surfaces Ltd will install an area of upto 2.5% of the total area to be used as a bench mark if requested in writing or by email prior to completing the full installation. If a client does not require a bench mark all standards measuring the quality of Resin Bonded Surfaces ltd work will be measured against previously installed projects.
9. Due dates & dates by which payments must be made will be clearly notified on all invoices.
10. If a client is in anyway not satisfied with the work carried out this MUST be reported to us not more than 7 days after Resin Bonded Surfaces ltd completes the area in dispute.
11. Defect claims made after 7 days will be treated as warranty claims and subject to the warranty claims terms & conditions.
12. Installations will be deemed to be of an acceptable standard unless we are otherwise notified by the client in writing up to seven days after the installation is complete.
13. Interim payments not paid within 7 days will result in work being suspended.
14. Payments on completed works that are not part of an interim payment plan become due 28 days from completion of any works carried out.
15. In the event that the contract runs for a period greater than 45 days we will require phased payments every 28 days or every £5,000 which ever is accrued first.
16. The "Final" date by which payments must be received is 7 days after the 30 day completed works invoice is due.
17. Should the client wish to give notice that the amount due is incorrect this must be received in writing, detailing the reasons. This must reach Resin Bonded Surfaces Ltd No later than 5 days before the invoice due date.
18. In the event that a client wishes to withhold or offset any part of any invoice the client will be required to notify Resin Bonded Surfaces Ltd in writing including the reasons not less than 14 days before the "final" due date.
19. In the event that Resin Bonded Surfaces Ltd payment terms are not adhered to we reserve the right to give the client notice to suspend works due to non payment. The notice period in this case will be not less than 7 days.
20. Invoices going past the "Final" due date without any form of written notice or permission will incur a 10% penalty and interest at 2% over NatWest's base rate will be added for each day that payment is not received.
21. Resin Bonded Surfaces reserves the right to extend or reduce payment terms periods without prior notice.

Payment Terms Domestic Projects

1. Upon instruction to commence work we will require a deposit payment of 10% to confirm your booking. This becomes non refundable after 7 days
2. A further materials payment of 60% will be required not less than 5 working days before work can commence.
3. Your invoice may not exceed £5,000 before a payment is made without express written permission.
4. Written permission, if gained will include the acceptance by the client that the work completed and awaiting payment has been carried out to a satisfactory standard and will not be contested for payment at a later date.
5. If a client is in anyway not satisfied with the work carried out this MUST be reported to us not more than 7 days after Resin Bonded Surfaces ltd completes the area in dispute.
6. Installations will be deemed to be of an acceptable standard unless we are otherwise notified by the client in writing up to seven days after the installation is complete.
7. Interim payment amounts will be calculated based on the number of square meters that have been installed.
8. Due dates & dates by which payments must be made will be clearly notified on all invoices.
9. Payments on completed works that are not part of an interim payment plan become due on completion of any works carried out.
10. In the event that the contract runs for a period greater than 45 days we will require phased payments every 28 days or every £5,000 which ever is accrued first.
11. The "Final" date by which payments must be received is 7 days after work is completed.
12. Should the client wish to give notice that the amount due is incorrect this must be received in writing, detailing the reasons. This must reach Resin Bonded Surfaces Ltd No later than 5 days before the "Final" date.
13. In the event that a client wishes to withhold or offset any part of any invoice the client will be required to notify Resin Bonded Surfaces Ltd in writing including the reasons not less than 5 days before the "Final" due date.
14. In the event that Resin Bonded Surfaces Ltd payment terms are not adhered to we reserve the right to give the client notice to suspend works due to non payment. The notice period in this case will be not less than 7 days.
15. Invoices going past the "Final" due date without any form of written notice or permission will incur a 10% penalty and interest at 2% over NatWest's base rate will be added for each day that payment is not received.

CREDIT CONTROL 

• Resin Bonded Surfaces Ltd reserves the right to offer or refuse credit. Should you require a credit account you will be required to apply in writing or by email not less than 14 days before the credit is required.
• An application for credit will only be considered after we have completed 3 projects for a client all of which have been paid in full and on time.
• If any of the payment terms of those three projects are not adhered to we will not offer credit until three consecutive projects have been completed in accordance with our payment terms.
• Any credit offered will be subject to new terms and conditions which will be notified in the "credit agreement"
• Resin Bonded Surfaces Ltd reserves the right to withdraw any credit offered with 7 days notice.
• If you would like any further information please email Wendy Radford in Credit Control / Accounts. wendy@resinbondedsurfaces.co.uk

• Risk Assessment

  • 1. Always use the full Personal Protective Equipment (PPE) provided.

    2. Report any PPE immediately.

    3. Mark out work area clearly for other trades to see.

    4. When mixing pour carefully from all containers.

    5. Always pour from the same side of the container.

    6. Ensure tub lids are secured after use.

    7. Take care not to splash when pouring or mixing.

    8. Do not overfill containers. � Full is the limit.

    9. Never stack resin buckets more than three high on site or more than two high in transit.

    10. Secure safely all tools & materials in transit.

    11. Ensure all tools & materials left on site over night are safe so they do not present any risk to others.

    12. Safely discard of any contaminated PPE at the end of each day.

    13. Any individuals contaminated should wash immediately with soap & hot water. DO NOT USE SOLVENTS.

    14. Resin, hardener, or solvents in the eye's must be rinsed immediately & continuously for 15 minutes &

    medical attention sought immediately.

    15. Spills should be cleaned up immediately to prevent harm to individuals & the environment.

    16. Always wear long sleeved trousers & shirts, no shorts & T-Shirts to avoid skin contact.

    17. Only dispose of activated materials, that will cure, in appropriate site waste disposal containers.

    18. Dispose of all uncured resins responsibly & in accordance with the hazardous waste material regulations.

    19. Report any rashes or dermatitis immediately.

    20. Never reuse contaminated gloves or PPE.

    21. Only use PPE supplied by Resin Bonded Surfaces do not substitute it with other contractors PPE.

    22. Only use Resin Bonded Surfaces tolls & materials. Do not use tools or materials from other contractors.

    23. Emergency contact numbers :

    a. Immediate medical Dial 999 ask for the Ambulance Service.

    b. Health & Safety : RB Health & Safety Dial 07971 849589 07971 849589.

    c. Other Dial Terry Cullen 07717 803822 07717 803822.

    24. This risk assessment is only to be used by persons working for or in conjunction with Resin Bonded Surfaces.

• Method Statement

  • Resin Bonded Surfaces - METHOD STATEMENT

    Product Description

    Resin Bonded Surfaces is a flexible two or three-part solvent-free polyurethane hybrid resin system for use in conjunction with selected aggregates to provide a decorative yet durable surface with enhanced underfoot safety. A variety of colours, textures and shades is achievable.

    Preparation

    1. Ensure both the Product Information and Safety Data sheets have been read and understood.

    2. Ensure that the substrate is sound, clean, contamination-free and suitable for the purpose.

    3. It is important that any dust and foreign matter are removed.

    4. Make good depressions/pot holes etc. with suitable repair materials and tamp/roll thoroughly to ensure good compaction.

    5. Remove oil, de-icing salt, grease and similar contamination by washing with a suitable degreasing agent, followed by flushing with water.

    6. After preparation, ensure that the surface is dry. The use of hot compressed air lance is advised since it will also serve to warm the surface and accelerate curing, especially in winter conditions.

    7. Rough tampered concrete or similar highly textured substrates can be regulated by scraping a scratch coat over the surface and allowing it to cure prior to commencement.

    8. In most instances the resin is self-priming. However, on highly absorbent concrete and weathered timber, it is advisable to prime first.

    Application

    1. Once applied, the resin is unaffected by any rainfall that may occur during cure.

    2. Application to road, pathway, driveway etc. surfaces

    3. Do not apply to substrates outside of the temperature range 0-35�C.

    4. Ensure all mixing is carried out upon a suitably protected surface, to prevent contamination.

    5. Using a drill and paddle blend the total content of activators (small containers) into the base material. Mix all components thoroughly until homogenous (3-4 minutes) ensuring all material from the sides and bottom of the drum is included.

    6. Pour mixed material onto surface in rows and immediately squeegee out, using a squeegee or foam to achieve a spread rate of approximately 1kg/m² (dependent upon porosity and aggregate texture). On textured or deeply pitted areas it is recommended that the surface is lightly over-rolled with a medium pile paint roller to ensure even application.

    7. Having applied the resin, broadcast aggregate onto the surface ensuring that the resin is totally blinded by aggregate. If an adjoining area is to be treated, leave a wet edge and apply the contents of the next pack as soon as possible to avoid "day joints".

    8. When the material has set, which is normally after approximately 1-2 hours at 20�C, the excess aggregates can then be removed by light brushing. After 2-3 hours, more rigorous hand brushing can be employed or a vacuum suction method used. Mechanical sweeping should only be used after full cure, which would normally be 24 hours.

    9. Deep depressions or potholes will result in the formation of mounds or ridges in the final surface. It is essential that these are made good prior to commencement. Very rough or deeply tamped concrete may require an additional application of a scratch coat to even out irregularities.

    10. Once the hardener has been mixed into the base the curing process will start, giving a pot life of about 7 minutes.

    11. Tools and equipment should be cleaned immediately after use, tested & prepared for next use.

    Application to Stone Mastic Asphalt (SMA)

    The surface draining properties of SMA will lead to excessive absorption of resin and may result in

    insufficient material remaining on the surface to adequately anchor the applied aggregate. It is therefore

    advised to fill the surface voids with sharp grit in order to minimise resin demand.

    Application to Steel and Aluminum

    1. Pre-treatment of steel and aluminum substrates is confined to those techniques that provide mechanical abrasion. The most commonly employed method is to shot-blast the surface to the recognized, whereby most of the steel has been made bright and the surface is pitted. Alternatively, on flat areas, a good bond can be achieved from coarse grinding with an angle grinder. Wire brushing is not considered adequate since this will not abrade the surface sufficiently well enough to obtain the required key.

    2. No priming is necessary, and in all other respects, the resin is applied as aforementioned. The work should be programmed to ensure that newly prepared steel is over-laid as soon as is possible, since any traces of moisture will cause flash rusting which may ultimately impair adhesion. Similarly, any aluminum substrates should be over-coated immediately to reduce the effects of atmospheric oxidation.

Copyright Statement

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The content of this website can be accessed, printed and downloaded in an unaltered form (altered including being stretched, compressed, coloured or altered in any way so as to distort content from its original proportions or format) with copyright acknowledged, on a temporary basis for personal study that is not for a direct or indirect commercial use and any non-commercial use. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of the Resin Bonded Surfaces Ltd, including but not limited. Thank you.